Lee Lofthouse

e-commerce Business Consultant

e-point International

A Business Consultant specialising in e-commerce. He works with clients to define what their needs are moving forward, cooperating with UX designers and e-commerce architects to plan how clients can achieve their goals in a way which best suits their business; putting the company's ideal customer at the core of its online experience.

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19 Jun 2019Lee Lofthouse2min

The great chatbot paradox

Chatbots - the future of customer services, yet business knows that customers don’t trust them
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