Digital Portals for Service Providers

Cut Customer Support Costs and Boost Your Revenue Through Our Engaging Self-Service Portals


Let’s Talk

Why Do You Need a Portal?

It’s simple. Self-service and automation will give your customers and business partners quicker access to the information. It will relieve the customer service departments, and you’ll end up with up to a 40% increase in sales.

Sounds too good to be true? Our clients — Stoen, Inter Cars, NN Investment Partner, or Hella+Health — see it differently.

"They knew exactly what we wanted and how our business worked".

Portals for Customers, Contactors, Partners, Vendors, Investors, Employees, Patients, and more

The most frequent solutions includes:

  • Trading Portals
  • Customer Service Platforms
  • Contact Centers
  • Ticketing and Support Portal
  • Self-Service Portals
  • Document Sharing Portals
  • Onboarding Portals
  • Sales Enablement Portals
  • Appointment Portals
  • Internal Communications Portals
  • Corporate Portals
  • Submission Management Portals

Who Needs a Portal?

Customizable, scalable, and engaging self-service portals are perfect solutions for businesses that want to:

  • Cut down on the cost of customer support 
  • Relieved overloaded customer service departments 
  • Maximalize cross-selling and up-selling  opportunities
  • Improve onboarding processes for both customers and contractors
  • Increase the self-service level and provide 24/7 availability for customers and business partners
  • Take advantage of digitization processes (e.g., online document workflows)
  • Educate customers about diversified product or service portfolios
  • Scale fast without proportional staffing increases
  • Gain more accurate customer insights
  • Enhance the digital experience and beat the competition

Our customers include insurance companies, financial institutions, banks, pharmaceutical manufacturers, automotive, and energy providers.

How Can the Self-Service Portal Support Your Business?

Just look at the numbers:

For Stoen Operator (energy provider), we designed a self-service portal, which automated workflow and digitized 90% of all requests from B2B and B2C customers.

We collaborated on 3 custom projects with Stoen Operator over the years. That's how pleased they were with our partnership.

We created a self-service appointment system for BNP Paribas Bank that increased process efficiency by 206% in just two months.

Our customized system brought the bank 2 times more self-made appointments and relieved the customer service department during Covid-19.

10 language versions of the website, including 35 different sections/components, are updated seamlessly using the content portal that we designed for Adamed, the pharmaceutical company.

3x increase in quote-to-sale ratio, as well as 3x increase in visitor-to-quote ratio — all this on the new customer portal of PZU, the largest Polish insurance company.

14% increased time spent on site and conversions — thanks to interactive features such as loan calculators on ING Bank's website.

Oh, and ING Bank we helped win the Best Digital Bank award. How’s that for a proof of quality?


"e-point is more than a software house. This company has become for us a partner with extensive knowledge and experience".

"e-point has (...) a very experienced team, and cooperation based on partnership. Readiness for action and professionalism is what describes them".

"Our partner showed a great deal of flexibility and a speedy response to our changing expectations and regulations, which is of paramount importance in this industry".

"We were looking not only for an IT company that would help us code our vision but for a partner who could intimately understand our business model".

"They knew exactly what we wanted and how our business worked".

Awards & Recognitions

More Success Stories

Since 1996, we've successfully delivered customized software solutions for companies from various industries like banking, insurance, FinTech, MedTech, automotive, eCommerce, the power engineering sector, and more. We measure our success through our clients' satisfaction.

Schedule a Free Consultation with One of Our Experts

Let’s talk about your needs and create something extraordinary.

Patrycja Tomaszewska

Key Account Manager

phone +48 515 805 724

Leave us a message