Engaging Customer Experience
Customer experience is the secret sauce of every successful e-commerce implementation. It's the essence that transforms casual shoppers into loyal brand advocates. Our e-commerce solutions are built on this principle, ensuring that every part of your customers’ buying journey is smooth.
e-point has very strong UX and UI competence. That’s why they could provide us with solutions to our complex needs.
We have 20+ years in e-commerce development, excelling in industries like retail, distribution, manufacturing, and services. Our expertise fuels innovative solutions for B2B, B2C, and B2B2C business models and marketplaces. We also lead global expansion (cross-border commerce) and unified shopping experience across all touchpoints.
Thanks to e-point’s commitment, knowledge, and close cooperation with Google, the implementation was successful.
We offer comprehensive guidance in defining your digital commerce strategy – helping you choose the best tools, integrations, and implementation methods for your project. We’ll fit the e-commerce platform into your existing digital architecture and turn your business into a successful digital organization.
We were looking for more than an IT company that would help us code our vision. We wanted a partner who could deeply understand our business model.
Scalable e-Commerce Platforms
We specialize in developing complex and scalable platforms that can evolve alongside your business. As your operations expand, our tailored solutions seamlessly adapt to handle increased demands and changing requirements. From managing higher traffic volumes to expanding product offerings and supporting new markets, our scalable platforms empower business growth.
e-point was a great support for us when we were planning further e-commerce development activities.
Three Key Pillars of Successful e-Commerce Implementation
Product Information Management
Product Information Management (PIM, e.g. PimCore, Akeneo, Ergonode) implementation is the first step in digital commerce transformations. PIM systems ensure you present digital offerings across various sales channels accurately. From clear descriptions to high-quality images, PIM helps you effectively showcase your products, building trust and engaging customers.
Modern e-commerce relies on connections. When your platform integrates with various tools and systems, it simplifies processes and increases performance. This includes syncing inventory data, payment gateways, CRM, ERP, logistic systems, and more. Seamless e-commerce integrations improve productivity, reduce errors, and give your customers a more enjoyable shopping experience.
Boosting customer satisfaction is crucial for successful e-commerce. Creating a great digital experience means easy navigation, responsive design, personalized interactions, and more. By understanding customer preferences and customizing their journey, you build a connection that goes beyond purchases and nurtures customer loyalty.
They knew exactly what we wanted and how our business worked.
Our Outcomes Speak for Themselves
- Our new e-commerce platform for Leifheit led to a 218% increase in conversion.
- Leifheit was so delighted with our service that they decided to partner with us to expand their e-commerce to 11 new markets.
- We had the German store up and running in 3 months. It grew to 7,000 transactions during the first 4 months.
- For Inter Cars, we developed a B2B e-commerce platform that serves 100,000 workshops in 16 countries.
- That B2B e-commerce platform hosts 1.7 million products in 7,000 categories and manages a whopping 170 billion individual prices!
- Our digital transformation initiative for Amway Europe resulted in a remarkable 85% of all orders being processed through the digital channel.
Thanks to e-point’s partnership and commitment, we achieved every one of our business objectives within the project's deadline.