Inter Cars and e-point: improving the international e-commerce integration experience

E-commerce

We’re proud to announce that e-point and Inter Cars, a leading European car parts distributor, have added new countries to Inter Cars’ e-commerce system. The Inter Cars e-commerce platform operates in 18 countries now.

One implementation, many countries

The new Inter Cars e-commerce system is a practical tool for every-day use. Thanks to it, auto repair personnel can quickly and easily identify spare parts and order them right away. The solution offers several unique functions, such as estimating the time of delivery, real-time logistics, and the ability to access and settle clients’ accounts. Moreover, it is Poland’s first and Europe’s largest SAP Hybris Commerce Cloud application.

 

Inter Cars: B2B e-commerce platform
for 18 countries

See Case Study

In December 2019, the system was expanded to include three new countries: Lithuania, Estonia, and Serbia. It brings the current total to 18 markets; ultimately, the platform will be implemented in all 19 countries where Inter Cars operates. In 2020, it will most likely replace all other e-commerce applications the company has used to date.

Supporting the expansion

The e-point team designed this e-commerce system to ensure a smooth process for subsequent rollouts. Aside from configuration changes, new implementations do not require developer alterations – just integration with a corresponding ERP system through an OSB rail. Of course, site content also has to be translated to the local language; for this, Inter Cars uses the L10N tool developed by e-point. As a result, the system can be implemented in up to five new countries in a single operation, while still keeping business continuity and risk minimization as priorities.

The process of launching the system in a new country involves many stages. It starts with configuring new countries in the application created by e-point, configuring ERP systems on the client's side, and running E2E tests between the e-commerce system and the new country’s ERP system.

The next step is verifying the product data in the new languages. In the meantime, regression tests are conducted, finishing off with UAT checks performed in cooperation with the persons responsible for sales in the new countries.

On top of that, the system was adapted to the PWA standard and then containerized in a TWA (Trusted Web Activity) component. In this way, regional application versions were created that could be added to the Google Play store later on. It allows Inter Cars customers to have a consistent user experience, regardless of whether they use an internet browser or a mobile application.

Award-winning outcome

Remarkably, the Inter Cars project received two Gold awards: SAP Quality Awards for the CEE region and the Polish Project Excellence Award. The latter contest is of particular importance to us, as it was the second time we received one of their awards for international e-commerce systems.

We are proud of our awards, but it’s not what motivates everyone at e-point. Providing quality solutions that allow our clients to achieve their business goals is our primary purpose. We’re looking forward to continuing our cooperation with Inter Cars and other companies and to developing systems that perfectly fit their needs.