About SAP Commerce Cloud
The implementation and development model of the SAP Commerce platform is based on the 'hub-and-spoke' concept. In this arrangement, the hub serves as a central node for all other systems participating in the network. It plays a key role in managing the flow of information and data between the various interconnected systems.
In practice, this approach requires building a project concept in the hub, with a pilot in a selected country. After successful implementation, the pilot would be expanded to a regional offering on a source code basis within the SAP Commerce Cloud platform.
Due to the client's organizational complexity and their needs, we built an expert team to support the development of the e-commerce system. This dedicated task force comprised two SAP Commerce teams and fell under the direct management of the client. In total, six teams worked on the entire project.
The project was initially divided into clusters, i.e. systemically and geographically related areas of the business. From the very beginning, a dedicated e-point team (alongside other teams) participated in projects implemented within their designated cluster. They carried out their tasks in cooperation with managers and developers from Europe, South Korea, Australia, and Vietnam.
With each successive iteration, the cooperation covered an increasingly broader range of activities. Eventually it extended to Central and Eastern Europe and then right up to the international level. The entire time, cooperation was conducted among several teams from various companies. It was all managed by a project manager from the client's company.