Online payment service
Integration of the Stoen Operator connection portal with Blue Media
For our partner - Stoen Operator, we have implemented an online payment option for invoices and other payment documents at the level of the connection portal.
Elimination of e-invoices and paper invoices for the sake of online payments
Until now the clients of Stoen Operator, depending on their preferences, have received invoices by e-mail or traditional post. The invoices were paid by a bank transfer or using a traditional paper form transfer.
The operator wanted to simplify the payment process to a maximum and decided to digitalise it. This pertained both to invoices and other payment documents, such as interest notes.
Graphic design, preparing the environment and integration with Blue Media
Every project we have implemented for Stoen Operator has been conducted using agile methodology.
The implementation was divided into 7 stages:
- pre-implementation analysis,
- preparing the environment for the integration with a BPM, Stoen Operator's internal system,
- UX/UI graphic design,
- Integration with Blue Media (blue media draws up API and documentation),
- testing and accommodation of changes,
- production start-up.
The process of simplified payments step by step
Payments may be made in two places of the Connection Portal: in "Payments" and in "Case details".
After logging-in and clicking on "Payments" in the top menu, the users will see a list of current and historical payments related to all their cases. Additionally, users may search, filter and sort payments according to their dates, type of problem or address.
In the top section of the screen there is a panel for making all payments as well as effecting outstanding settlements. Clients may pay for single orders as well as for a package of orders. There is also a possibility to check payment details for those clients who prefer to pay using a standard transfer form.
Analogically, individual steps may be followed in the "Case details" section.
Selecting a payment option starts the online payment via Blue Media operator.
"Fast electronic payments are a standard operation in almost all industries. Stoen Operator has not stopped merely with implementing the Connection Portal. Since the very beginning Stoen has been developing the portal continuously, as well as has launched new channels of communication, such as the Contractor Portal or Supplier Portal. We are proud to have become a partner in the multi-channel digitalisation of this brand".
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