The implementation was divided into 7 stages:
- pre-implementation analysis,
- preparing the environment for the integration with a BPM, Stoen Operator's internal system,
- UX/UI graphic design,
- Integration with Blue Media (blue media draws up API and documentation),
- testing and accommodation of changes,
- production start-up.
The process of simplified payments step by step
Payments may be made in two places of the Connection Portal: in "Payments" and in "Case details".
After logging-in and clicking on "Payments" in the top menu, the users will see a list of current and historical payments related to all their cases. Additionally, users may search, filter and sort payments according to their dates, type of problem or address.
In the top section of the screen there is a panel for making all payments as well as effecting outstanding settlements. Clients may pay for single orders as well as for a package of orders. There is also a possibility to check payment details for those clients who prefer to pay using a standard transfer form.
Analogically, individual steps may be followed in the "Case details" section.