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25 Jun 2019Ula Malewska6min

Design, research, and improve: usability testing as the path to an Ideal portal

You get to know the actual needs, expectations, and problems faced by users are clear.
Customer ExperiencePortals
05 Feb 2019Justyna Skorupska4min

Customers want experiences, not products

Conclusions from NRF 2019
International ExpansionCustomer Experience
30 Jan 20191min

e-point and Frosmo team ip to empower better Customer Experience

Customer ExperienceNews
01 Oct 2018Radosław Misiewicz3min

Lean UX research: why is it worth including in the design process?

Customer ExperienceProject Management
02 Jul 2018Artur Kowal3min

How to simplify customer journey while dealing with a large product portfolio?

Furniture IndustryCustomer Experience
27 Oct 2017Justyna Skorupska5min

Omnichannel – a business philosophy

Towards the B2B2C model.
B2BCustomer Experience
17 Oct 20172min

VI FORUM RETAIL CHANNELS 360°

Let's talk about Customer Journey
NewsCustomer Experience
28 Jun 2017Grzegorz Miśta6min

Intent marketing in practice

3 case studies
Customer Experience
18 May 2017Justyna Skorupska5min

Human2Human

Customer Engagement in B2B
B2BCustomer Experience
20 Mar 20175min

Customer Experience Management

How to manage the customer experience
Customer Experience
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